One year ago we had a fantastic experience. This year it was so so. The guide said absolutely nothing about the Everglades to us. Last year we learned an incredible amount of information about the Everglades so I brought some friends and family there this year.
In addition, their kayaks are sub par, handles on the bow for pulling the kayak shredding, shock cord for gear stretched out to be useless, the back storage hatch takes in water and needed to be emptied all the time.
Love the Small City & National Park. The tour was OK ( Feel in rush when we getting tickets ) Nice boat staff .
Great value for the service provided. Our captain (Joyce) gave us a lot of great information about the area and animals in the area. We went through several mangrove forests (which were amazing....I've never experienced anything like them before). We saw a lot of wildlife as well.....roughly five alligators as well as a wide variety of birds. If you're looking to see a lot of animals, Joyce told us the best time to go is when the tide is low. I would highly recommend this tour. It was money well spent.
Tour guides were welcoming, knowledgeable, and great fun. They really made the tour informative and interesting.
We'll be back !
I believe the employees there have no impulse to act any other way as 95% of their customers are tourist and therefore not returning customers. The park itself is an excellent one and it deserves much better concessionaires than what is there. Sincerely, Tony Cockrell.
I rented a kayak for one week from the concessionaires at the park in Everglades City. I encountered very unhelpful people, two of whom were downright rude and impersonal. I emailed, ahead of time, Brenda Hamilton for help in keeping a bag at their facility while I was in the back country. The employees in her absence flat out refused to help me on this or even try to remedy the situation, which left me stranded w/ stashing my bag in the woods until I got back. Both the bag and the employees weighed on my mind and put a damper on what should have been a trouble-free enjoyable time. Upon my return, Brenda Hamilton offered up no apology for the situation.
Everglades National Park Boat Tours is a US Travel Agency based in Everglades City, Florida. Everglades National Park Boat Tours is located at 815 Oyster Bar Ln, Everglades City, FL 34139, USA.
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